A season or membership is a pass that buyers can redeem for tickets to included events.
When a buyer purchases a season pass, they can later apply the pass in the cart to receive free or discounted tickets for eligible events.
You can add events to the season now or later as events become available. Included events can be single events or recurring events.
For recurring events, each pass usually applies to one ticket across all dates unless you configure the season to allow repeated redemption.
Passes can give a full or partial discount. For example, one event can be free with the pass while another is 50% off.
The season start date and duration define when buyers can redeem the pass. For annual seasons, set the duration to about one year.
Membership-style passes can expire a set time after purchase, such as one year after purchase. Use a long season duration and set the pass expiration period after purchase.
Pass expiration date gets printed on the ticket and can be adjusted from the sales invoice by the administrator.
Season passes / memberships can be set to auto-renew. The renew may be set to happen to the same season pass / membership, or it may renew to another season (next season). Renewing to the same membership is useful for cases like long-running classes with monthly membership or membership to a gym or museum. Renewing to the next event can be used for theatrical or sports season passes that the pass renews to the next season or next year pass.
If the buyer pays with a payment processor capable of storing the buyer's credit card for recurring purchases, currently only Stripe, the buyer's card will be stored in Stripe and the renewal tickets will be charged to the same card. However, if you are using other payment processors, or the card on file gets declined or is expired, reservation will happen and the amount is invoiced to the buyer. As soon as the buyer makes a payment for the invoice through the link provided in the invoice, the tickets are released to them.
The renewal happens at the end of the season for seasons with set end date or it will happen on the expiration date of the membership. It is important that at the time of renewal, the renewal event must be active, on-sales and tickets should be available.
To create a season, go to Control Panel > Events & Venues > Seasons, create a new season, complete the setup tabs, add included events, and save.
When buyers purchase a season, they receive a ticket with a code. They can redeem the code in the cart for eligible included events.
The apply-pass option appears in the cart only when at least one active season is within its redeemable date range.
Season passes are explained in details at the following blog and video:
Everything About Season Passes and Memberships for Theaters and Sports: Setting up, Selling, Redeeming - On Ticketor
